Assumptions Based Metrics: Recipe for Success

Two challenges facing U.S. businesses raise the question of how well our performance management systems are performing. One: Although average worker productivity has risen briskly for two decades average wages have stagnated. Two: The flattening of U.S. consumer...

Know What Matters to Hit Your Goals

As consumer demand falters and raw material costs rise, the pressure on business leaders, marketers, finance executives, and operating officers to pinpoint what is driving – or hindering – progress toward their performance objectives ratchets up. It’s not for...

Relevance abstract

The information revolution is drawing to a close as our expanding information resources bury decisions under ever-higher piles of conflicting data. Leaders of even small organizations simply cannot tell what matters. The reason for this is our neglect of relevance as...